Owners

ASK YOURSELF


PROSPECTIVE PROPERTY OWNERS

A few things to ask companies when you're shopping for Placement and Management Services:

1.  If service is part of a real estate sales company, are they really out for your best interest or is their main goal trying to capture you for a future sale?

2.  How does the company/agent keep up on property management legal issues? (The typical real estate licensee/broker takes education that is 90% sales oriented.)

3.  What systems do they have in place for emergencies?

4.  How do they screen their tenants?  ASK YOURSELF -- if the application fee is less than $20, and the fees charged for criminal, credit and eviction checks are 10-15 dollars, they have $5-10 left for reference checking, employment verification, and analysis.  HOW THOROUGH ARE THEY, REALLY??

5.  Are their policies posted and in plain view?

6.  How will they promote your property?  Is there one list outside and that's all that's visble to a potential tenant?

7.  When you search for Healdsburg Rentals, Healdsburg rental homes, Healdsburg rental Houses, what comes up on the internet? If the company's web site doesn't appear, are they partnered with one of the national sites that have a high ranking?

8.  How aggressive is their marketing campaign?

9.  How often do they show?  Is it always by appointment at their convenience?  Do you have a showing agent?

10.  What forms do they use?  Ask for a copy of their presentation packet -- does it include their acocunting statement?  Sample Lease?  Make sure you know what the agent/company is getting your into before you sign on the dotted line.

11.  What organizations do they belong to that promotes Property Management?  The California Association of Realtors is 90% sales!  Ask the individual "What education do you attend that lets me know you are serious about property management?"

12.  HEALDSBURG PROPERTY MANAGEMENT does ONLY property mangement!  We do not sell property.  We keep up FULL TIME on the changing market, climate, prospective tenants, and policies.  That is our FULL TIME JOB!

OWNER SERVICES

 

HEALDSBURG PROPERTY MANAGEMENT
Summary of Property Management Services
Provide the property owner with a "screen" - owner never directly involved with tenant, allowing for more objective decisions;
Develops relationship with tenant for effective communications and inspection strategies;  
Perform initial survey of property including inside and outside statement of condition, makes recommendations based on initial visit for the best and quickest way to rent (if vacant);
Performs surveys twice annually once tenant has moved in (if vacant), along with seasonal maintenance program.  Program has been proven to reduce deferred maintenance by 30% if performed on a regular basis;
Drive by property monthly;
Provide for after hours or emergency service to property;
Collect monthly rents;
Maintain rent collection records;
Serve the appropriate notices in the event of late rents, terminations, etc.;  
Take care of necessary maintenance and repairs on a monthly basis within previously approved parameters AND work only with insured and licensed independent contractors (this protects both owner and agent on liability/worker’s compensation claims), as well as on staff handyman (covered by HPM worker's comp);
Provide the owner with a monthly income and expense statement and copies of correspondence to/from tenant, as well as informing owner of monthly phone calls or conversation diaries;
At year end, send out 1099’s and year end statements to owner and vendors as appropriate;
Service legal notices to tenants in the event of late rents or move outs or non-compliance with lease terms;
Do the appropriate move-in and move-out for property condition and security deposit return;  
Aggressively keep up on education, licensing and community issues possibly affecting rental property;
Keep up on pending and moving legislation in Sacramento, changing legal issues and property management laws; 
Incorporate all placement services into management agreement to secure tenants.

 

 

 

 
 
HEALDSBURG PROPERTY MANAGEMENT
PLACEMENT SERVICES
 
 
Comply with all Fair Housing Laws protecting owner and Manager from Fair Housing lawsuits
 
 Place property on our “For Rent” list which is distributed to people who come to the office looking for rentals. This list is kept outside the office in a convenient brochure box for 24 hour exposure and also on the internet.
 
 Place a “For Rent” sign on property for 24 hour exposure if desired by owner, with brochures in brochure box attached.
 
  Place on www.HealdsburgRentals.com for 24 hour exposure
Place on multiple national web sites
Hundreds of web sites back linked to HPM
 
  Place on 24 hour rental hot line
 
  Institutional ad in Healdsburg Tribune weekly
 
·Show all prospective tenants the property same day of request or upon appointment as arranged
 
  Take applications from all prospective tenants for property
 
  Screen applicants and run credit check, eviction check through a national credit service, run criminal background check
 
Draw up all paperwork – lease, addendums, disclosures, (if applicable), pet agreements, etc.
 
Take pictures of property showing move in condition and take written statement
 
 Disburse all monies to owner with income and expense sheet
 
  Provide owner with a 1099 at year end for income taxes

HPM BUSINESS DESCRIPTION

 

 

                        
 
 
* Property Management                                    * Tenant Placement
 
Owned and operated by Pamela Taeuffer, she has lived in SonomaCounty since 1975, and worked in management since 1988. The Taeuffer Family has been in Healdsburg for over 100 years. Her husband, Claude was born in Healdsburg, attended Healdsburg Schools and worked for Garrett Hardware in Healdsburg for more than 25 years before retiring and working in the business full time. Her son Aaron graduated from Healdsburg High School and is now attending real estate and hospitality classes and working for Healdsburg Property Management full time.
 
Pam is a member of several prestigious organizations including The National Association of Residential Property Managers (and past president of her local chapter), Northern California Rental Housing Association(which has significant representation in Sacramento), the Sonoma County Lodging Association, and The National Vacation Rental Managers Association. These organizations provide continuing education and legislative updates for the industry. In addition, Healdsburg Property Management is a member of the Healdsburg and Santa Rosa Chambers of Commerce.
 
Healdsburg Property Management does property placement/management and vacation rental management full time. We are not involved in selling real estate and handle only property management, dedicating ourselves to our client’s return on investment. HPM has a staff of six, is open Monday – Friday Nov. 1 – April 15, and Monday – Saturday the remainder of the year. In addition, we have an emergency line which gives tenants and guests 24 hour / day access to us. To complete our team, we work with a variety of professional independent contractors, such as plumbers, gardeners, electricians and housekeepers.
 
Healdsburg Property Management regularly donates to HealdsburgHigh School, March of Dimes, Habitat for Humanity, Redwood Empire Food Bank, Special Olympics, Boys and Girls Club, the Animal Shelter and other local organizations.

Property Search




Member, Vacation Rental Managers Association



Member, National Association of Residential Property Managers


Member, Healdsburg Chamber of Commerce


Member, Santa Rosa Chamber of Commerce


Town of Windsor


City of Cloverdale